Treasury Management services information and resources
We suggest that you bookmark this webpage for future reference. If you can’t find what you’re looking for or have a suggestion for how we can make it better, please contact our Treasury Management customer care team at 800-270-2707.
Associated Connect® features and functionality videos
These feature and functionality videos will help you better understand the specific treasury management services used within Associated Connect, our online business banking platform.
Accounts training
ACH training
Administration training
Fraud control training
Mobile training
Reports training
Wires training
Associated Connect Application
| Trainings | Recorded Trainings | Resources |
|---|---|---|
| Associated Connect® |
Direct Connect for QuickBooks Online and Quicken Account Connectivity Guide Multi-Factor Authentication (MFA) User Guide | |
| Associated Connect® Mobile |
Services
|
Trainings |
Recorded Trainings |
Resources |
|---|---|---|
|
Bill Pay |
| |
|
Cash Ordering |
| |
|
Check Services |
| |
|
Checkview |
| |
|
Fraud Protection Services |
Fraud Protection Services Webinar Check Positive Pay - Issue Files Demo Check Positive Pay-Decisioning Demo |
Account Entitlement Quick Start Guide ACH and Check Positive Pay Guide |
|
FX Manager |
| |
|
Lockbox |
|
Lockbox Module Quick Start Guide Premier Lockbox Automated Reporting Guide Premier Lockbox Digital Archive Guide Premier Lockbox Event Manager Guide |
|
Payments | ||
|
Remote Deposit Note: Due to updates and unique user browser settings, there may be a slight variance in the details found within the training materials and resource documents. As a best practice, always install or accept automatic updates of the newest version of software available. |
Remote Deposit – Mobile - Training Deck |
Remote Deposit FAQ |
Bank Holidays
| Holiday | Federal Reserve closed | Associated Bank non-posting days |
|---|---|---|
| New Year's Day | X | X |
| Martin Luther King, Jr. | X | X |
| Presidents Day | X | X |
| Memorial Day | X | X |
| Juneteenth National Independence Day | X | X |
| Independence Day | X | X |
| Labor Day | X | X |
| Columbus Day | X | X |
| Veterans Day | X | X |
| Thanksgiving | X | X |
| Christmas Day | X | X |
Service Cutoff Times
Note: All times are Central Time. Cutoff time and process day are Monday through Friday, excluding holidays.
| Service | Cutoff Time | Process Date |
|---|---|---|
| ACH | ||
| Same Day Batches | 1 p.m. | Same Day |
| Credit Batches | 8 p.m. | 2nd Business Day |
| Debit Batches | 8 p.m. | 2nd Business Day |
| Bill Payment | ||
| Next Day Payees | 9 p.m. | Next Business Day |
| Standard Payees | 9 p.m. | 4th Business Day |
| Business Tax Manager Payments | 5 p.m. | 2nd Business Day |
| Commercial Loan Transfers | 10 p.m. | Same Day |
| Internal Transfers (account to account) | 11:59 p.m. | Same Day |
| Positive Pay | ||
| Check Positive Pay Decisions | 3 p.m. | Presentment Day |
| ACH Positive Pay Decisions | 5 p.m. | Presentment Day |
| Remote Deposit | 9 p.m. | Same Day |
| Stop Payment Orders | 11:30 p.m. | Same Day |
| Wires | ||
| Domestic Wire Transfers | 4 p.m. | Same Day |
| International Wire Transfers | 4 p.m. | Same Day |
Your Treasury Management team is here to help you.
If you need assistance or have questions, please contact your relationship team or the
Treasury Management Customer Care center
Call 800-270-2707
Personal appointments
Up to 30 min
Have questions about your existing account or digital banking? We’re here to help with online/mobile questions, debit card needs, updating your account and more.
Up to 30 min
Schedule a quick meeting to pick up your debit card if you’ve opened a new account or need a replacement card for your existing account.
Up to 60 min
Looking to open a new account? We’re here to help with all your checking needs, including debit cards, online and mobile banking and more.
Up to 60 min
Meet with a banker to discuss your finances and goals. The banker will help you review your savings, credit, and more – and provide you personalized solutions.
Up to 60 min
If you’d like to open a new account, we’re here to help with current rates, term options and more.
Up to 60 min
Need extra funds to tackle a project or cover expenses? We can help! Make the most of your home equity by speaking with a banker about a home equity loan. We have personal loans too! Meet with a banker for answers to all your questions, or save time and contact our consumer lending team directly at 866-536-3222.
Up to 60 min
We’re here to help with options and answers you need from being pre-approved to purchase your first home to refinancing your mortgage. In addition to conventional options, we offer lot/ land loans, construction loans as well as First Time Home Buyer options, in addition to VA loans, FHA loans and Jumbo loan options. Schedule an appointment to meet with a mortgage lender or save time by contacting the Mortgage Direct Lending team directly at 800-236-3617.
Up to 60 min
Looking to open a Health Savings Account (HSA) or have questions on your current account? We’re here to help with all of your HSA needs – including eligibility, coverage, debit card access and more.
60 mins
Looking to Invest your HSA funds in a 15 month or longer HSA CD?
Business appointments
Up to 30 min
Have questions about your existing business account or business digital banking? We’re help to help with online/mobile questions, debit card needs, updating your account and more.
Up to 60 min
Your business depends on cash flow, and you can depend on us for the checking products you need. We’re here to help with your business checks, debit cards, online and mobile banking and other services.
Up to 60 min
We’re here to help with flexible savings and investing options to keep your cash working while you focus on your business.
Up to 60 min
With flexible financing to expand your business, update equipment and purchase real estate, we’re here to help turn your plans into reality.
Up to 60 min
Looking to start a competitive benefit offering? We’re here to help with all your benefit needs – including HSA, FSA, HRA, Commuter, COBRA and Direct Bill.
Up to 60 min
Are you a current sponsored employer, looking to understand your benefit platform performance? We’re here to help.
Up to 60 min
Interested in offering Associated Benefits Connection to one of your clients? We’re here to help with your pre-tax employee benefit needs.