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CONTACT US
Speak with a live representative:
Monday through Friday, 7 a.m. to 9 p.m. CT
Saturday, 8 a.m. to 5 p.m. CT
Closed Sunday and holidays
Available 24/7, you can use our automated telephone banking to hear your account balances and transactions, make transfers and report lost or stolen debit cards.
Looking to contact one of our specialized services directly? Please click one of the categories below for contact information. Hours may vary.
PERSONAL ACCOUNT INFORMATION & GENERAL INQUIRIES
800-236-8866
Or Call your local branch. Telephone numbers are available at AssociatedBank.com/maps
USERNAME AND PASSWORD ASSISTANCE
Personal
800-682-4989 or visit FAQ
Business / Associated Connect
800-728-3501
401k and Retirement Plans
800-431-4649
Okta Verify
800-236-0048
DEBIT OR CREDIT CARD ISSUES?
Call the emergency help desk and we'll get everything back on track.
Debit, ATM Card
800-236-8866
Associated Benefits Connection® Debit Card
800-270-7719
Personal Visa® Credit Card
866-951-1389
Business Credit Card
866-951-1390
BUSINESS & COMMERCIAL BANKING CLIENTS
AUTO FINANCE CUSTOMER CARE
833-599-2585
Auto Finance Customer Care
Monday–Thursday, 7 a.m. – 10 p.m. CT
Friday, 7 a.m. – 8 p.m. CT Saturday, 8 a.m. - 4:30 p.m. CT
WE CARE / CUSTOMER FEEDBACK
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CALL US | SEND US A LETTER Associated Bank WE CARE Department 1305 Main Street, MS 7722 Stevens Point, WI 54481-0327 You can expect an acknowledgement within 1-3 business days. |
OTHER ADDRESSES | |
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MORTGAGE ERROR RESOLUTION |
FAIR CREDIT REPORTING DISPUTE REQUESTS For a summary of your rights under the Fair Credit Reporting Act |
PERSONAL LENDING
Questions about home equity, auto or mortgages? Call! We're happy to help.
Home Equity, Auto
866-536-3222
(866-LEND-ABC)
Mortgage
800-236-3617
PRIVATE BANKING CLIENTS
Contact your Private Banker.
800-991-7706
INTERNATIONAL