See the Expedited Payments section below for information regarding optional services for same-day payments and overnight check payments.
Please note that same-day electronic payments cannot be canceled after you submit the request. Overnight check payments may be canceled prior to 3 p.m. Central Time.
Sign in to Online Banking and click the “Mobile Banking” tab. Choose the Stop using Mobile Banking option next to the phone number you want to deactivate. This will cancel your Text Banking and Associated Mobile Banking registration. Or, send “STOP” via text message to 222246 (ABC2GO) to cancel. Reply “HELP” to 222246 for help. Message and data rates may apply. Check your carrier plan for details. For additional assistance, please contact Customer Care at 800-682-4989
When you activate and request the Mobile App service, you'll receive a text message containing a link to download the Associated Mobile Banking application. When you click that link on your device, you'll automatically be directed to the appropriate application for your device. Message and data rates may apply. Check your carrier plan for details.
If you need to request that link again, sign in to Online Banking and click the “Mobile Banking” tab. Choose the Download the Associated Mobile Banking application option next to the phone number you want to send the link to. You'll receive a text message containing the link.
No, you automatically receive this free service as an Online Banking customer. To see what eStatements you have available, choose eStatements & Notices under the “Accounts” tab within Online Banking.
You can elect to stop receiving a paper statement. Choose Suppress Paper Statements on the “Self Service” page. Learn about the benefits of stopping your paper statement.
Note: To update your email address, choose Update Primary Email Address on the “My Profile” tab. For a Combined Account (multiple accounts on a single statement), you only need to stop the delivery of paper statements for the primary account. All combined accounts will be included in the eStatement of the primary account (CD information will continue to be provided if you currently have a combined statement).