Important Message
Important Message

ASSIST Program


Take Advantage of the ASSIST Program

Associated Bank offers the ASSIST (Actively Seeking Solutions in Success Together) Program, which may provide options if you’re experiencing financial hardship and are struggling to keep up with your mortgage or other loan payments. By working together to determine eligibility, we may be able to offer you potential options for assistance.

Possible options

  • Repayment plan agreement: This is a formal agreement between you and Associated Bank to spread out your past-due amount, added on to your current mortgage payments over several months to bring your mortgage current.
  • Modification: Changing the terms of your original contract in order to bring your account current and prevent the loss of your home.
  • Pre-foreclosure sale: The sale of a property in lieu of a foreclosure, resulting in a payoff of less than the total amount owed, which was preapproved by the servicer.
  • Deed in lieu: This is a voluntary surrender of your property in order to satisfy your mortgage and avoid public auction of property.

Please fully complete the Uniform Borrower Assistance Form (Form 710) and submit along with all applicable required documentation by faxing to 715-345-4732 or emailing to LossMitigation@AssociatedBank.com. You may also mail them to:

Associated Bank N.A.
Attn: Loss Mitigation
MS #7706
1305 Main Street
Stevens Point, WI 54481

After we receive the package, the information will be reviewed for ASSIST Program workout options. Please submit any questions to LossMitigation@AssociatedBank.com.


To determine if you have a Fannie Mae loan with Associated Bank, please visit KnowYourOptions.com. This site provides a look up tool to quickly determine if Fannie Mae owns your loan. If Fannie Mae does own your loan, you may be eligible for programs to make your mortgage more affordable.

Have additional questions? Call 866-504-ASSIST (2774).

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