Text Banking Commands

Once you activate your device for Associated Mobile Banking®, simply send a text message with one of the following commands to 222246 (ABC2GO). Message and data rates may apply.

Tips:

  • All text messages will be sent from 222246 (the short code for Associated Mobile Banking), so we recommend saving this number to your device contacts.
  • Use a short account nickname for Text Banking since you will have to type this into your device each time you send us a text message to request transaction history.
  • To change your account nicknames, sign in to Online Banking, click the “Mobile Banking” tab and select “Update your registered mobile accounts and time zone."
Security
Security
Associated Mobile Banking uses leading-edge technology to help ensure all of your account information and activity is safe and secure.

Learn more about our Online and Mobile Security Guarantee.

COMMAND DESCRIPTION EXAMPLE
BAL Balance Inquiry - Returns a list of your registered account nicknames and balances.

Depending on how many accounts you have, you may be prompted to reply MORE.
You send: BAL

Our reply:
Associated Banking Alerts

Balance @ 8/15/13 4:06P

Checking1: $500
Checking 2: $750
Savings: $1,200

Reply MORE
Msg&data rates may apply
Reply HELP for help
HIST <nickname> Transaction History - Returns a list of transactions for the account nickname you specified. Reply MORE for additional transactions.

(see chart below for information about transaction abbreviations)
You send: HIST Checking1

Our reply:
Associated Banking Alerts

HIST Checking1
8/15/13 4:12P

8/14/13 DEP +$1500.00
8/13/13 POS -$14.57

Reply MORE
Msg&data rates may apply
Reply HELP for help
XFR <fromnickname>
<tonickname>
<amount>
Transfer Request - Allows you to transfer funds between your Associated Bank accounts. Please note: transfer processing cut-off times still apply. You send: XFR Checking1 Savings 50

Our reply:
Associated Banking Alerts

You successfully transferred $50.00 from Checking1 to Savings

Confirmation #: 123-456-789

Reply HELP for help
ATM <address>
BRANCH <address>
BOTH <address>
ATM/Branch Locator - Returns the address of the closest ATM and/or branch to the location you specified. Will also include phone number for branches. Reply MORE for additional locations.

Search types:
  • ZIP Code: ATM 55104 (returns ATMs near 55104)
  • City/State: BRANCH Chicago, IL (returns branches in Chicago, IL)
  • Street: BOTH 200 N Adams St, Green Bay, WI (returns branch locations which have an ATM near this street address in Green Bay)
You send: BRANCH 54115

Our reply:
Associated Banking Alerts

1003 Main Ave
De Pere, WI
920-339-2360

Reply MORE
Msg&data rates may apply
Reply HELP for help
MORE
(or NEXT)
Additional Information - Returns additional transaction history for the same account nickname following the HIST command.

Returns additional ATMs and/or branches for the specified location following ATM, BRANCH or BOTH commands.
See Transaction History and ATM/Branch Locator examples above.
HELP Help - Returns a short list of common instructions, support information and how to cancel the service. You send: HELP

Our reply:
Associated Banking Alerts

BAL
HIST nicknm
ATM address

Reply STOP to cancel
Msg&data rates may apply
Msg freq based on acct sttngs
Info: 800-682-4989 for help
STOP Stop - Deactivates your mobile device and removes it from the Associated Mobile Banking service. You send: STOP

Our reply:
Associated Banking Alerts

This device has been deactivated from Associated Mobile Banking

Call 800-682-4989 for help

Abbreviations used in the HIST command responses:
ABBREVIATION TRANSACTION DESCRIPTION
ATM ATM Deposit or Withdrawal
CDT Account Credit
CHK Check
CSH Cash Withdrawal
DBT Account Debit
DDP Direct Deposit
DEP Deposit
ABBREVIATION TRANSACTION DESCRIPTION
INT Interest
FEE Fee
OTH Other Transaction
SCH Service Charge
PMT Electronic Payment
POS Point of Sale Debit or Credit
XFR Transfer

Have questions or need help?

  • See our Frequently Asked Questions or call our Customer Care Center at 800-682-4989 (available 24 hours a day, seven days a week).
  • Text “HELP” to 222246 for help. Text “STOP” to 222246 to cancel. Message and data rates may apply.

Mobile Banking Terms and Conditions
Privacy Policy

Associated Mobile Banking is available for personal accounts. Associated Bank does not charge a fee to use our mobile banking and text banking services. Some features may not be available for all mobile devices and/or carrier plans. Message and data rates may apply. Check your carrier plan for details. Android is a trademark of Google, Inc. iPhone and iPad are registered trademarks of Apple, Inc.

Our standard bill payment service is free, up to your available balance. Some add-on services within the standard bill payment service have service charges. Please refer to the Terms and Conditions of the Bill Payment Serviceand the Consumer Deposit Account Fee Schedulefor details. For add-on services, applicable fees will be displayed on-screen while you’re setting up the transaction. Popmoney is a registered trademark of Fiserv, Inc. or its affiliates.

Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play is a trademark of Google Inc.