Send us a secure message.*
Contact us by phone:
Report a lost or stolen credit card.
To escalate a complaint to our WE CARE Team in Customer Care, please call us at 800-685-6895.
You may email us at firstname.lastname@example.org. You can expect an acknowledgement of your email complaint within 24 hours.
You may also write to us at Associated Bank, WE CARE Department, 1305 Main St. MS 7722, Stevens Point, WI 54481. You can expect an acknowledgement within 1-3 business days.
Mortgage Error Resolution and Information Requests
Mail requests for error resolution or requests for information to:
Associated WE CARE Department
1305 Main Street, MS 7722
Stevens Point, WI 54481-0327
*Sensitive, personal information submitted through our secure message form will be promptly and securely submitted to an Associated Bank Customer Care representative.